Privacy Policy & Terms of Service

Commitment to Data Privacy & Contractual Integrity

At WritingBase (writingbase.in), we recognize that the documents you entrust to us—ranging from pre-release financial audits and patent filings to litigation evidence and corporate marketing campaigns—represent your organization’s most confidential intellectual property.

This Privacy Policy and Terms of Service document outlines our institutional practices concerning data collection, encryption, lifecycle storage, translator non-disclosure protocols, and contractual engagement terms. By utilizing WritingBase services, you accept the standards described below.

1. Information We Collect

We collect information strictly necessary to provide accurate quotations, deliver linguistic services, process billing, and comply with international accounting standards.

• Personal Identification Data: Full name, corporate email address, telephone contact, organization name, and billing country provided via our intake forms.
• Client Project Content: Documents, video files, audio recordings, graphic layouts, and specialized terminology databases submitted for translation, transcription, or proofreading.
• Commercial Transaction Records: Invoices, purchase order numbers, bank wire transfer slips, and tax identification numbers (e.g., GST / VAT IDs). Note: WritingBase does not store credit card numbers on local servers.
• Technical & Log Information: IP addresses, browser agent headers, and page interaction timestamps recorded to maintain server health and mitigate DDoS threats.

2. How We Use Your Information

Your personal and corporate data is used solely to execute your language service requirements:

• To evaluate source text volume, word counts, formatting difficulty, and calculate fixed-fee formal quotations.
• To assign qualified native translators, subject-matter editors, and typesetting designers bound by confidentiality agreements.
• To transmit draft milestones, editorial queries, tracked changes, and final publication-ready deliveries.
• To issue corporate invoices, delivery certificates, certified translation affidavits, and fulfill tax statutory recordkeeping.

3. Data Security & Storage Architecture

WritingBase deploys institutional-grade security mechanisms to safeguard your assets throughout their operational lifecycle:

• Encryption Protocols: All website traffic, file uploads, and API communications are secured with 256-bit TLS/SSL encryption in transit. Files at rest reside on encrypted server partitions.
• Role-Restricted Access: Only linguists and project managers directly assigned to your assignment possess access to source files.
• Lifecycle Data Purging: Project files are retained for 30 calendar days following final client sign-off to facilitate post-delivery revisions, after which all working copies are securely shredded from active processing caches unless a custom retention agreement is in place.

4. Third-Party Disclosure & Non-Disclosure Policy

We do not sell, rent, lease, or monetize client data under any circumstances.

All professional translators, desktop publishers, voice artists, and proofreaders engaged by WritingBase sign comprehensive, legally enforceable Non-Disclosure Agreements (NDAs) prior to onboarding. Furthermore, we gladly execute bilateral or client-provided NDAs for high-stakes corporate transactions, litigation matters, or sensitive government contracts.

5. Terms of Service & Client Engagements

• Quotations & Work Authorizations: Formal project quotations remain valid for 30 days. Projects commence upon receipt of a countersigned proposal, purchase order, or agreed deposit.
• Revision Guarantee: WritingBase provides a 14-day complimentary revision window following final delivery to address any stylistic preferences, glossary adjustments, or formatting feedback aligned with the original project scope.
• Delivery Timelines: Estimated delivery deadlines are based on source word volume and confirmed upon file receipt. In the event of source file amendments mid-project, adjusted delivery timelines will be communicated promptly.
• Limitation of Liability: WritingBase performs all linguistic tasks in good faith adhering to professional industry standards. Total aggregate liability for any operational error is strictly capped at the total fee billed for the specific project unit.

6. Contact & Privacy Officer

If you have any questions regarding our compliance practices, wish to execute an NDA before sharing documents, or wish to exercise your right to access, rectify, or purge your personal data, please contact our legal desk: